Back to Guides

What should I ask about a partial early repayment?

A payment above the schedule may reduce later instalments, shorten the term or be handled another way.

The agreement and provider process determine which effect occurs.

Ask about instructions, charges and a revised schedule before relying on a particular outcome. Sending extra money without clarification does not necessarily create the repayment change you intended.

Prepare a question about a loan charge

Collect the date, amount and contractual wording, then follow the provider's relevant enquiry process.

Definitions

Total repayable
Sum payable under the stated schedule and its assumptions; contingent charges and changes must be considered separately.
Amount received
Money actually made available to the borrower, which can differ from the stated loan amount if a charge is deducted.

Sources